General Terms and Conditions

Aviation Partner Martin Siewert

1. Scope of Application

The following General Terms and Conditions govern the contractual relationship between Aviation Partner Martin Siewert (hereinafter referred to as the “Provider”) and the Client (hereinafter referred to as the “Client”) with respect to training courses, orders via the online store and the viewing of learning videos for which a fee is charged. Deviating terms and conditions of the Customer shall not be recognized unless the Provider expressly agrees to their validity in writing.

2. Registration/Conclusion of Contract 

Registration for a training course takes place by completing the registration application and submitting it to the Provider. The customer is bound to his application for registration for a period of four (4) weeks from the date of application. If the Provider does not reject the contract in writing within this period, the contract shall be deemed accepted.

3. Content of the agreed training

1. The content and implementation of the seminar shall be governed by the respective seminar program, which to this extent shall form an integral part of this contract. 
2. We are entitled to modify individual seminar contents for technical reasons without the consent of the client or participant, insofar as this does not affect the core of the agreed seminar.

4. Participation fees/payment conditions

(1) The participation fees for the training courses (face-to-face or online) will be communicated in the respective course description or upon request. 

(2) They are quoted in euros plus the statutory value-added tax.

(3) Payment of the participation fees shall be made in accordance with the payment modalities specified in the registration application or on the invoice. The customer undertakes to make the payment in due time.

5. Ordering/Payment Terms/Prices for Learning Videos and Print Materials 

(1) The order of learning videos and/or print documents via the online store constitutes a binding offer by the customer to conclude a purchase contract. The contract is concluded when the provider confirms the customer’s order in writing.

(2) The prices in the online store are in euros and include the statutory value added tax. Payment shall be made in accordance with the payment methods specified in the order process.

6 Withdrawal/Cancellation

(1) The customer is entitled to withdraw from the contract up to 14 days before the start of the seminar without giving reasons. In this case, no fees will be charged.

(2) In the event of later cancellation of registration or non-participation – including due to illness – of one or more participants in a seminar, the seminar fees shall be charged in full. Substitute participants can be sent to the booked seminar.

(3) If an individually agreed seminar is cancelled at a later date, 50% of the agreed daily seminar rates will be due for payment. Any price surcharges incurred for individually agreed seminars on our premises shall be disregarded in this calculation for the benefit of the client.

(4) If a seminar has to be cancelled by us, a full refund of any seminar fees already paid will be made.

(5) Cancellation and withdrawal must be made in writing. The receipt of the declaration by the recipient of the declaration is decisive for the timeliness of the termination or withdrawal.

7 Right of Use/Right of Revocation for the Use of Learning Videos 

(1) The customer is entitled to a statutory right of revocation for orders placed via the online store. The details of this are regulated in the cancellation policy, which is provided to the customer before placing his order.

(2) Chargeable viewing of learning videos: Against payment of the agreed fee, the customer shall receive a time-limited and non-transferable right of use to view the learning videos. Passing on, copying or distribution of the videos is not permitted. 

(3) Copyright law shall apply.

8. Terms of Payment / Default / Offset / Default Interest

(1) For all offers of Aviation Partner Martin Siewert, the entire price is to be paid at the latest at the beginning of the training. We are entitled to demand proof from the participant that the price has been paid. If such proof cannot be provided, we are entitled to exclude the person concerned from participation in the seminar. 

(2) In the case of individually agreed seminars, Paragraph 1 of these Terms and Conditions of Participation and Payment shall also apply. 

(3) If payment against invoice has been agreed, this is due within 14 days of receipt without deduction. 

(4) Invoice amounts in arrears for which we have sent a reminder shall bear interest at 5% above the applicable Bundesbank discount rate from the deadline specified in the payment reminder.  

(5) The Customer may only offset counterclaims against us if these are not disputed by us or have been legally established. 

9. Other

(1) We shall not be liable for damages caused by accidents in the training rooms and by loss or damage as well as theft of items brought into the training rooms, in particular wardrobe and valuables, unless the damage is due to grossly negligent or intentional breach of contract by its legal representatives or its vicarious agents.

(2) The participant is liable for damages caused by unlawful copying of protected documents/software products. Our entire documents may only be copied and/or passed on with our written consent. This also applies to individual excerpts.

(3) Amendments and supplements to the contract between the Customer and us – in particular individual agreements – shall only be effective if they are confirmed in writing. Oral promises or agreements on the dispensability of the written form shall be invalid. 

(4) Hamburg is agreed as the place of jurisdiction for both parties.